Pujiastuti, N. R., J. Triwinata, and D. Maryani. “INFORMATION TECHNOLOGY UTILIZATION AND ITS IMPACT ON SERVICE EFFECTIVENESS IN WEST JAKARTA ”. Moestopo International Review on Social, Humanities, and Sciences, Vol. 5, no. 2, Oct. 2025, pp. 205-16, doi:10.32509/mirshus.v5i2.132.